Leaders

Creating events for your community

Create, publish, and manage events, including sending invites and handling waitlists

Create an event in your community

  • Click Leadership Dashboard in the top right corner
  • Select the community and click Events on the left sidebar
  • Click the green Create Event button
  • Complete the required fields
    • Title (name of event)
    • Subtitle (engaging sub-heading)
    • Date/Time
    • Location (dial-in link or physical address)
    • Event description 
      • This will be the body of the email and main text of the event page, and should include all relevant information and details about the event. You have full rich text editing capabilities, such as creating headings, bolding, italicizing, underlining, adding bulletpoint lists, hyperlinks, etc.
    • Upload an image (optional: Add image caption)
  • Scroll down to the Additional Details section. These fields are optional, but they help make your event more engaging and informative.
    • + Add event cohosts: You can add co-hosts, which will give that community’s leadership team complete edit access to the event, and send an invitation to that group’s subscriber base. Be sure to get permission from the relevant leadership teams before adding cohosts.
    • + Add event speakers: Add name, title, organization, bio, and a photo for each speaker. If you add a speaker, you must upload a photo to successfully save the event.
    • + Add run of show: Use this section to build the run of show for your event. If you check “Show on Invitation,” the item will be added to the public agenda for the event. Leave this box unchecked for items such as sound check that should only be visible to event organizers.
    • + Add materials for attendees: Use this section to add documents or links you want attendees to check out. You can drag and drop to reorder the materials using the icon at the front.
    • + Add post-event survey (Highly recommended): Enable this to automatically send a short feedback survey to all registrants after the event. We highly recommend enabling the post-event survey to collect feedback from registrants, which will be visible in the “Reports” tab.

Use the Audiences section to notify your event audience

  • Click the green Create Event button (or open an exisitng event in Drafts)
  • In the event creation page, go to the Audience section in the right sidebar
  • Select the audience you would like to notify about the event
    • All subscribers sends an email invitation to all subscribers of your community upon publishing
    • Only a subset of users allows you to filter by location, title, department, name, or import a CSV of specific emails to receive notifications. (Learn how it works in the section below: “Invite a subset of users to an event”)
    • Nobody publishes the event to the Mindr Connect dashboard, but does not send any email notifications
  • If you would like to automatically register the selected audience, toggle on “Should the notified users be registered automatically?” (Learn how it works in the section below: “Register a subset of users to an event”)

Invite a subset of users to an event

  • In the event creation page, go to the Audience section in the right sidebar, select Only a subset of users
  • Use advanced filters
    • Select a filter group (e.g. location, title, department, or name)
    • In the contains field, enter specific values. You can multi-select items in this field
    • Click Add filter item to include more options in the same group – for example, if you want users who are in both Location: New York and Department: Engineering
    • Click Add filter group to create a separate set of filters – for example, if you want to invite users who are either in Location: New York or in Department: Engineering
    • Click Save to review the list of users who will be invited, then click Confirm
    • To make changes before publishing, click Edit next to Only a subset of users
  • Import recipients via CSV
    • Toggle the CSV import 
    • Download the sample template and follow the required format
    • Upload your file
      • Review to cross-reference how many users were successfully added and if there were any errors
      • Click the error link to download and view reasons for failed uploads
      • To remove the file, click the "X" next to the uploaded file and confirm in the modal
      • Upload a corrected file and click Save
    • On the confirmation modal, click Confirm – this will replace any filters you set using Advanced Filters
  • After publishing:
    • Selected users will receive the invitation immediately
    • Click the event to open the event overview page
    • In the Communication Log on the right, click the specific log entry to see who was invited
    • 🔔 NOTE: You won’t be able to edit this audience after publishing
      • To invite a different subset of users, click the three-dot kebab menu and select Send to Additional Audience.
      • Subscribers who have already been invited will not receive another invitation
        • If everyone in the audience has already been invited, the Selected Users count will display 0
      • You can follow the same steps using Advanced Filters or CSV Import to invite additional audiences
      • If a user has already been invited, you can nudge them instead by using the Send Reminder option

Register a subset of users to an event

In the Audience section, after selecting your audience, you can choose to automatically register the selected users instead of sending them an invitation.

  • Toggle “Should the notified users be registered automatically?” under the Audience section
  • Once the event is published, users will be automatically registered. Their event will appear as “Registered” in their dashboard and the event will be added to their calendar
  • After publishing:
    • Selected users will be automatically registered
    • Go to the event overview page by clicking the event row
    • In the Activity Log on the right, click the specific log entry to see who was registered
    • 🔔 Note: You won’t be able to edit this audience once the event is published. However, if you need to register another subset of users, you can go to the three dot kebab menu and select Send to Additional Audience, then toggle on auto-register from the confirmation page.

Enable event waitlist

  • On the right side panel, go to Registration section
  • Set an event deadline
    • Event registration automatically closes at a designated date and time, automatically triggering the waitlist to open
  • Set a maximum capacity 
    • Event registration automatically closes when attendance reaches the capacity limit, automatically triggering the waitlist to open
  • 🔔 NOTE: If an event has reached its maximum capacity and a waitlist is active, increasing the capacity on the event update page will send an email notification to waitlisted users letting them know that more spots are available. Waitlisted users must register manually to secure a spot; they will not be automatically moved off the waitlist.

Save or publish an event

  • Click Preview Page to see how your page will look when published
    • Make sure you have added all required fields before publishing
  • Once you're happy with it, save or publish:
    • Save as Draft will save your work to the "drafts" tab, which other leaders of the community can access and collaborate on
    • Schedule Publish allows you to set a specific time and date for the content to be published
    • Publish Now publishes the content immediately, and sends email notifications to the selected audience

Edit draft event

  • Click Leadership Dashboard in the top right corner
  • Select your community
  • On the left sidebar, click Events 
  • In the top menu bar, click the Drafts tab
  • Select the specific event, which will open edit view
    • Important: be aware that once you hit "Publish," all subscribers of your community will receive an email notification inviting them to the event. Be sure to review thoroughly to ensure that your event draft is complete before publishing.
  • Click the green Publish button, read the prompt reminding you that a notification will be sent, click the second Publish button
  • Return to the Active Events tab to view the live event and track registrations, pre-submitted questions, communication logs, etc.

Edit scheduled event

  • Click Leadership Dashboard in the top right corner
  • Select your community
  • On the left sidebar, click Events 
  • At the top, go to the Scheduled Events tab
  • Select the event you want to edit 
  • Click Edit Schedule in the blue banner
  • In the schedule editing modal, you can:
    • Update the date or time it is scheduled to publish
    • Remove the scheduled publish
  • You can also click Publish Now if you want it published immediately
  • Click Save to confirm your changes

Email event attendees and invite users

  • Click into the event. From the event overview page, select the three-dot kebab menu in the top-right corner to open the menu:
    • Send to Additional Audience – Target specific locations, job titles, or departments to invite additional users to your event.
    • Email attendees – Compose and send a custom follow-up email to everyone who has already registered. This can be helpful to ask registrants of an event with a waitlist to cancel their registration if they can no longer attend, so spots open up for those hoping to attend.
    • Send RSVP reminder – Send a reminder invitation to all subscribers who have not yet registered for the event.
    • 🔔 NOTE: If you're added as a leader to a new community that already has live events with the audience set to All subscribers as the audience, you'll be automatically registered for those events. This means you'll immediately receive confirmation emails for each of them.

Manage published event

  • To edit an event, you can either:
    • Click the Edit button directly from the event table
    • Or click into the event to open the event overview page, then select the green Edit button in the top-right corner
    • Important: After editing key details such as location, time, or date, clicking Save will notify all attendees by email with the updated event details.
  • To cancel the event or update registration status:
    • Select the event you want to manage
    • From the event overview page, select the three-dot kebab menu in the top right corner to open the menu
      • Cancel Event – This will cancel the event entirely, remove it from users’ dashboards and calendars, and send an email notification to all invited subscribers
      • Close Registration – This prevents further registrations, but still allows users to join the waitlist. A note will appear in the Activity Log section of the event overview page: “Name: [Name], Action: Closed”
      • Re-open Registration – Re-opens signups if registration was previously closed due to a deadline, capacity limit, or manually by a leader. This can be found in the three-dot kebab menu as it replaces the “Close Registration”